Frequently Asked Questions
Everything you need to know about your gear and orders at Shop All.
What is the standard shipping time for sports equipment?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while heavy items like treadmills or weight racks may take 7-10 business days via specialized freight.
Can I return a product if it doesn't fit correctly?
Yes, we offer a 30-day hassle-free return policy on all apparel and footwear. Items must be in original condition with tags attached. Please note that for hygiene reasons, compression gear cannot be returned once opened.
Do you offer warranties on professional-grade gear?
Absolutely. All Shop All professional equipment comes with a minimum 1-year manufacturer warranty covering defects in materials and workmanship. Specific high-end brands may offer extended 5-year or lifetime coverage.
How do I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to our carrier's portal. You can also view your order status directly in your Shop All account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. For larger equipment purchases, we also offer interest-free financing options through Klarna and Affirm.
How do I know which size to buy?
Each product page includes a detailed 'Size & Fit' guide tailored to that specific brand. We recommend measuring yourself and comparing it to our charts to ensure the best performance and comfort.